The Concierge Specialists
Since 2000, Reception Only has specialised in first-class front-of-house services for buildings and organisations where professionalism and presentation matter.
Created by the team behind Universal Security, Reception Only was launched to meet client demand for front-of-house services delivered with the same consistency and accountability as security, recognising that while the two disciplines overlap, they require distinct skills and training.
This gives us a strong operational understanding of buildings and fast-moving environments, combined with the polish and warmth of a high-quality reception and concierge team.
James Blake-Baldwin
Stuart Kedward
Quoc Pham
Jacques Marais
Our Mission
At Reception Only, our mission is simple: to provide proactive, reliable and personalised front-of-house services that give our clients the confidence to focus on what matters most: their core business.
We understand that the first interaction someone has with your organisation, building or brand sets the tone for the experience that follows. That is why we do more than provide staff. We build relationships, develop our people and empower every team member to represent you with confidence, care and professionalism.
Why Choose Us
Experienced Professionals
Our team is trained to represent your organisation with professionalism and poise.
Bespoke Solutions
We customise our services to align with your company’s culture and operational needs.
Client-Centred Service
We build lasting partnerships based on trust, flexibility and exceptional service delivery.
Located in London with a strong network and extensive experience, Reception Only is your partner in creating outstanding front-of-house efficiency and memorable first impressions.
What We Do
We specialise in front-of-house reception and concierge services that enhance the everyday experience within professional, residential and commercial environments.
Our teams combine hospitality, awareness and attention to detail to deliver a service that is polished, welcoming and dependable. From greeting visitors to supporting occupiers, residents and property teams, we help ensure every front-of-house interaction is delivered with professionalism, warmth and care.
Reception &
Concierge Services
Personal
Assistant
Help Desk &
Facilities Support
Event Hosting
& Engagement
Training
Academy
Our Clients
