Training and development is a process, not an event & a “One-Size-Fits-All” approach to training will suit some more than others.
That’s why we undertake a Training Needs Analysis with all of our staff, ensuring we meet the specific training needs of each individual.
Our training academy is not limited to just Reception Only employees. Our training team provide a wide range of bespoke courses for our existing clients such as:
Making First Impressions Count
Conflict Management
Time Management
Welcome Host
Level 1 and 2 IT skills
Effective Delegation
Results through People
Enhanced Customer Experience
Effective Telephone Techniques
We wholeheartedly believe that training and developing our people for their future success is key to ensuring we deliver best-in-class service to our clients.