Training and development is a process, not an event & a “One-Size-Fits-All” approach to training will suit some more than others.

That’s why we undertake a Training Needs Analysis with all of our staff, ensuring we meet the specific training needs of each individual.

Our training academy is not limited to just Reception Only employees. Our training team provide a wide range of bespoke courses for our existing clients such as:

  • Making First Impressions Count

  • Conflict Management

  • Time Management

  • Welcome Host

  • Level 1 and 2 IT skills

  • Effective Delegation

  • Results through People

  • Enhanced Customer Experience

  • Effective Telephone Techniques

We wholeheartedly believe that training and developing our people for their future success is key to ensuring we deliver best-in-class service to our clients.